Zendesk, Inc. (ZEN) Financial Statements (2026 and earlier)

Company Profile

Business Address 989 MARKET STREET
SAN FRANCISCO, CA 94103
State of Incorp.
Fiscal Year End December 31
Industry (SIC) 7374 - Computer Processing and Data Preparation and Processing Services (benchmarking)
More info Complete Financial Analysis Financial Benchmarking

Balance Sheet (Statement of Financial Position) ($ in thousands)
Annual | Quarterly

9/30/2022
MRQ
12/31/2021
12/31/2020
12/31/2019
12/31/2018
12/31/2017
12/31/2016
ASSETS
Current Assets
Cash, cash equivalents, and short-term investments 1,015,883971,023483,549426,731246,946224,867
Cash and cash equivalent 476,103405,430196,591126,518109,37093,677
Short-term investments 539,780565,593286,958300,213137,576131,190
Restricted cash and investments 1,2421,8722,5831,643  
Receivables 273,898199,243127,80885,28057,09637,343
Capitalized contract cost 72,04251,87835,61924,712✕✕
Other undisclosed current assets 55,56751,95743,26434,23024,16517,608
Total current assets: 1,418,6321,275,973692,823572,596328,207279,818
Noncurrent Assets
Operating lease, right-of-use asset 69,93684,01389,983✕✕✕
Property, plant, and equipment, after accumulated depreciation, depletion, and amortization 97,81594,208102,09075,65459,15762,731
Long-term investments and receivables 559,652428,678361,948393,67197,44775,168
Long-term investments 559,652428,678361,948393,67197,44775,168
Intangible asset, including goodwill, after accumulated amortization, including: 197,098196,218206,883146,32767,03453,296
Goodwill 176,765169,662169,647111,58459,13145,347
Intangible asset, excluding goodwill, after accumulated amortization 20,33326,55637,23634,7437,9037,950
Other undisclosed intangible asset, including goodwill, after accumulated amortization      (1)
Capitalized contract cost, net 72,55352,73135,23026,914✕✕
Other noncurrent assets 35,59325,45825,63222,7178,3594,272
Total noncurrent assets: 1,032,647881,306821,766665,283231,997195,467
TOTAL ASSETS: 2,451,2792,157,2791,514,5891,237,879560,204475,285
LIABILITIES AND EQUITY
Liabilities
Current Liabilities
Accounts payable and accrued liabilities 237,415157,786136,23597,52056,20043,942
Employee-related liabilities✕138,127103,43761,51246,60329,01720,281
Accounts payable 49,21315,42838,37616,8205,3074,555
Accrued liabilities 50,07538,92136,34734,09721,87619,106
Deferred revenue 512,933378,935320,642✕✕✕
Debt 139,738132,38821,804   
Deferred revenue and credits✕✕✕✕✕174,524123,276
Contract with customer, liability✕✕✕✕245,243✕✕
Other undisclosed current liabilities 21,25323,533    
Total current liabilities: 911,339692,642478,681342,763230,724167,218
Noncurrent Liabilities
Long-term debt and lease obligation 1,042,5621,020,851566,942458,176  
Long-term debt, excluding current maturities 979,350935,576483,464458,176  
Liabilities, other than long-term debt 8,16011,95510,98220,0197,8398,639
Deferred revenue and credits✕✕✕✕✕1,2131,257
Deferred revenue 4,2774,4233,320✕✕✕
Contract with customer, liability✕✕✕✕2,719✕✕
Other liabilities 3,8837,5327,66217,3006,6267,382
Operating lease, liability 63,21285,27583,478✕✕✕
Total noncurrent liabilities: 1,050,7221,032,806577,924478,1957,8398,639
Total liabilities: 1,962,0611,725,4481,056,605820,958238,563175,857
Equity
Equity, attributable to parent 489,218431,831457,984416,921321,641299,428
Common stock 1,2151,1741,1301,0801,031971
Treasury stock, value      (652)
Additional paid in capital 1,637,1571,344,3371,155,044950,693753,568624,026
Accumulated other comprehensive income (loss) (8,911)3,203591(5,724)(2,372)(5,197)
Accumulated deficit (1,140,243)(916,883)(698,781)(529,128)(430,586)(319,720)
Total equity: 489,218431,831457,984416,921321,641299,428
TOTAL LIABILITIES AND EQUITY: 2,451,2792,157,2791,514,5891,237,879560,204475,285

Income Statement (P&L) ($ in thousands)
Annual | Quarterly

9/30/2022
TTM
12/31/2021
12/31/2020
12/31/2019
12/31/2018
12/31/2017
12/31/2016
Revenues 1,338,6031,029,564816,416598,746430,492311,999
Cost of revenue (274,883)(251,255)(234,282)(181,255)(127,422)(93,900)
Gross profit: 1,063,720778,309582,134417,491303,070218,099
Operating expenses (1,230,404)(934,208)(745,138)(555,419)(417,713)(322,425)
Operating loss: (166,684)(155,899)(163,004)(137,928)(114,643)(104,326)
Nonoperating income (expense) (50,084)(56,518)(5,299)(5,263)2,4871,520
Investment income, nonoperating   20,561   
Other nonoperating income (expense) 8,63712,751848(467)2,4871,520
Interest and debt expense (58,721)(25,950)(26,708)   
Loss from continuing operations before equity method investments, income taxes: (275,489)(238,367)(195,011)(143,191)(112,156)(102,806)
Other undisclosed income from continuing operations before income taxes 58,72125,95026,708   
Loss from continuing operations before income taxes: (216,768)(212,417)(168,303)(143,191)(112,156)(102,806)
Income tax expense (benefit) (6,876)(5,761)(1,350)12,1071,518(993)
Loss from continuing operations: (223,644)(218,178)(169,653)(131,084)(110,638)(103,799)
Loss before gain (loss) on sale of properties:✕(223,644)(218,178)(169,653)(131,084)(110,638)(103,799)
Net loss available to common stockholders, diluted: (223,644)(218,178)(169,653)(131,084)(110,638)(103,799)

Comprehensive Income ($ in thousands)
Annual | Quarterly

9/30/2022
TTM
12/31/2021
12/31/2020
12/31/2019
12/31/2018
12/31/2017
12/31/2016
Net loss: (223,644)(218,178)(169,653)(131,084)(110,638)(103,799)
Other comprehensive income (loss) (12,162)2,6126,315(3,352)2,825(2,972)
Comprehensive loss, net of tax, attributable to parent: (235,806)(215,566)(163,338)(134,436)(107,813)(106,771)

Statements Sources

The financial statements are based on the Company's filings with the U.S. Securities and Exchange Commission (SEC) through the Electronic Data Gathering, Analysis, and Retrieval system (EDGAR). The information is derived from the 10-K and 10-Q reports submitted to the SEC in XBRL (eXtensible Business Reporting Language) format and presented according to the US GAAP Taxonomy. Please review the original filings for a more detailed information.

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