support.com, Inc. (SPRT) Financial Statements (2024 and earlier)
Company Profile
| Business Address |
1521 CONCORD PIKE (US 202) WILMINGTON, DE 19803 |
| State of Incorp. | DE |
| Fiscal Year End | December 31 |
| Industry (SIC) | 7374 - Computer Processing and Data Preparation and Processing Services (benchmarking) |
| More info | Complete Financial Analysis Financial Benchmarking |
Balance Sheet (Statement of Financial Position) ($ in thousands)
| 6/30/2021 MRQ | 12/31/2020 | 12/31/2019 | 12/31/2018 | 12/31/2017 | 12/31/2016 | 12/31/2015 | |||
|---|---|---|---|---|---|---|---|---|---|
| ASSETS | |||||||||
| Current Assets | |||||||||
| Cash, cash equivalents, and short-term investments | 29,967 | 26,414 | 49,649 | 49,233 | 53,409 | 65,734 | |||
| Cash and cash equivalents | 13,526 | 10,087 | 25,182 | 18,050 | 16,890 | 27,598 | |||
| Short-term investments | 16,441 | 16,327 | 24,467 | 31,183 | 36,519 | 38,136 | |||
| Receivables | 6,975 | 9,398 | 12,292 | 11,951 | 9,567 | 10,019 | |||
| Other undisclosed current assets | 670 | 728 | 999 | 802 | 1,211 | 1,474 | |||
| Total current assets: | 37,612 | 36,540 | 62,940 | 61,986 | 64,187 | 77,227 | |||
| Noncurrent Assets | |||||||||
| Operating lease, right-of-use asset | 61 | ✕ | ✕ | ✕ | ✕ | ||||
| Property, plant and equipment | 1,115 | 533 | 703 | 1,133 | 1,706 | 1,989 | |||
| Intangible assets, net (including goodwill) | 250 | 250 | 250 | 266 | 1,294 | ||||
| Intangible assets, net (excluding goodwill) | 250 | 250 | 250 | 266 | 1,294 | ||||
| Other noncurrent assets | 478 | 717 | 707 | 984 | 1,070 | 982 | |||
| Total noncurrent assets: | 1,654 | 1,500 | 1,660 | 2,367 | 3,042 | 4,265 | |||
| TOTAL ASSETS: | 39,266 | 38,040 | 64,600 | 64,353 | 67,229 | 81,492 | |||
| LIABILITIES AND EQUITY | |||||||||
| Liabilities | |||||||||
| Current Liabilities | |||||||||
| Accounts payable and accrued liabilities | 2,470 | 2,330 | 4,129 | 4,123 | 4,901 | 3,035 | |||
| Employee-related liabilities | 1,735 | 1,610 | 3,423 | 3,157 | 2,974 | 2,768 | |||
| Accounts payable | 366 | 277 | 368 | 504 | 1,085 | 267 | |||
| Accrued liabilities | 369 | 443 | 338 | 462 | 842 | ||||
| Deferred revenue | 881 | 1,193 | ✕ | ✕ | ✕ | ✕ | |||
| Debt | 61 | ||||||||
| Restructuring reserve | 81 | ||||||||
| Self insurance reserve | 270 | 404 | 585 | 679 | 911 | ||||
| Other liabilities | 4,135 | ||||||||
| Deferred revenue and credits | ✕ | ✕ | ✕ | ✕ | 2,006 | 2,759 | 2,184 | ||
| Customer advances and deposits | ✕ | ✕ | ✕ | ✕ | 556 | ||||
| Other undisclosed current liabilities | 298 | 93 | 11,190 | 189 | 106 | ||||
| Total current liabilities: | 3,919 | 4,081 | 15,904 | 6,997 | 9,314 | 9,354 | |||
| Noncurrent Liabilities | |||||||||
| Liabilities, other than long-term debt | 911 | 792 | 800 | 898 | 607 | 792 | |||
| Deferred revenue and credits | ✕ | ✕ | ✕ | ✕ | 13 | 106 | 102 | ||
| Other liabilities | 911 | 792 | 800 | 885 | 501 | 690 | |||
| Total noncurrent liabilities: | 911 | 792 | 800 | 898 | 607 | 792 | |||
| Total liabilities: | 4,830 | 4,873 | 16,704 | 7,895 | 9,921 | 10,146 | |||
| Equity | |||||||||
| Equity, attributable to parent | 34,436 | 33,167 | 47,896 | 56,458 | 57,308 | 71,346 | |||
| Common stock | 2 | 2 | 2 | 2 | 2 | 5 | |||
| Treasury stock, value | (5,297) | (5,297) | (5,297) | (5,297) | (5,295) | (5,167) | |||
| Additional paid in capital | 250,954 | 250,092 | 268,794 | 267,857 | 267,400 | 265,324 | |||
| Accumulated other comprehensive loss | (2,419) | (2,380) | (2,507) | (2,108) | (2,329) | (2,302) | |||
| Accumulated deficit | (208,804) | (209,250) | (213,096) | (203,996) | (202,470) | (186,514) | |||
| Total equity: | 34,436 | 33,167 | 47,896 | 56,458 | 57,308 | 71,346 | |||
| TOTAL LIABILITIES AND EQUITY: | 39,266 | 38,040 | 64,600 | 64,353 | 67,229 | 81,492 | |||
Income Statement (P&L) ($ in thousands)
| 6/30/2021 TTM | 12/31/2020 | 12/31/2019 | 12/31/2018 | 12/31/2017 | 12/31/2016 | 12/31/2015 | ||
|---|---|---|---|---|---|---|---|---|
| Revenues | 43,864 | 63,333 | 69,549 | 60,121 | 61,660 | 77,333 | ||
| Revenue, net | ✕ | ✕ | ✕ | ✕ | 60,121 | 61,660 | 77,333 | |
| Cost of revenue | (28,921) | (46,865) | (57,604) | (47,388) | (50,731) | (61,975) | ||
| Cost of goods and services sold | (28,921) | (46,865) | (47,388) | (50,731) | (61,975) | |||
| Gross profit: | 14,943 | 16,468 | 11,945 | 12,733 | 10,929 | 15,358 | ||
| Operating expenses | (14,891) | (13,517) | (22,011) | (14,298) | (27,380) | (43,822) | ||
| Operating income (loss): | 52 | 2,951 | (10,066) | (1,565) | (16,451) | (28,464) | ||
| Nonoperating income (Investment Income, Nonoperating) | 430 | |||||||
| Other undisclosed income from continuing operations before equity method investments, income taxes | 496 | 1,049 | 965 | 643 | 518 | |||
| Income (loss) from continuing operations before income taxes: | 548 | 4,000 | (9,101) | (922) | (15,933) | (28,034) | ||
| Income tax expense (benefit) | (102) | (154) | 1 | (604) | (307) | 965 | ||
| Income (loss) from continuing operations: | 446 | 3,846 | (9,100) | (1,526) | (16,240) | (27,069) | ||
| Income (loss) before gain (loss) on sale of properties: | ✕ | 446 | 3,846 | (9,100) | (1,526) | (16,240) | (27,069) | |
| Net income (loss): | 446 | 3,846 | (9,100) | (1,526) | (16,240) | (27,069) | ||
| Other undisclosed net income attributable to parent | 284 | 28 | ||||||
| Net income (loss) available to common stockholders, diluted: | 446 | 3,846 | (9,100) | (1,526) | (15,956) | (27,041) | ||
Comprehensive Income ($ in thousands)
| 6/30/2021 TTM | 12/31/2020 | 12/31/2019 | 12/31/2018 | 12/31/2017 | 12/31/2016 | 12/31/2015 | ||
|---|---|---|---|---|---|---|---|---|
| Net income (loss): | 446 | 3,846 | (9,100) | (1,526) | (16,240) | (27,069) | ||
| Comprehensive income (loss): | 446 | 3,846 | (9,100) | (1,526) | (16,240) | (27,069) | ||
| Other undisclosed comprehensive income (loss), net of tax, attributable to parent | (39) | 127 | (399) | 221 | 257 | (246) | ||
| Comprehensive income (loss), net of tax, attributable to parent: | 407 | 3,973 | (9,499) | (1,305) | (15,983) | (27,315) | ||
Statements Sources
The financial statements are based on the Company's filings with the U.S. Securities and Exchange Commission (SEC) through the Electronic Data Gathering, Analysis, and Retrieval system (EDGAR). The information is derived from the 10-K and 10-Q reports submitted to the SEC in XBRL (eXtensible Business Reporting Language) format and presented according to the US GAAP Taxonomy. Please review the original filings for a more detailed information.